New Claims Considerations in a Post COVID19 Environment

These are unprecedented times and the effects of mandatory business closures, shelter-in-place orders, and unexpected unemployment have yet to be seen. In an effort to preserve jobs, restaurant staff have been assigned delivery jobs, often requiring them to use personal vehicles for work. Likewise, Uber drivers have transitioned to Uber Eats drivers, due to the decline in the need for rideshare. The transportation, manufacturing, hospitality, and retail industries are all currently laying off employees due to a lack of work. With the effects of COVID-19, people are more focused on essentials versus discretionary expenses. Business models based upon socializing and social unity, are being forced to close. Unfortunately, the one thing we know will continue to rise, is fraud. Whether it's opportunistic fraud, intentional fraud, or 'last resort' fraud, we know that our clients will be victims of this in some fashion. … Continued

Important COVID-19 Update from INTERTEL

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Legal and Regulatory Considerations in Medical Canvassing


Data Security in Medical Canvassing

by Kristian Piipponen … Continued

#TermTuesday: Insurable Risk

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Continued Education Credits with INTERTEL, Inc

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PRE-EX Canvass at the Eastern Claims Conference

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#TermTuesday: Ownocc and Anyocc

Long-term disability (LTD) policies usually belong to two categories: Own Occupation (ownocc) or Any Occupation (anyocc). When a claimant first is approved for LTD, it is as “ownocc.” This policy defines a disability as the inability to work at your regular occupation, but you may still be able to work in another field. After a year, the claimant is re-evaluated and so is their status. If it is believed that they can still do work, but not in their field, then they will continue to receive ownocc. However, if the claimant is proven to be unable to work in any occupation, their policy is reclassified as “anyocc.” Anyocc policies usually mean more money for the claimant than ownocc policies, since it is implied that the claimant is able to still find work. … Continued

#TermTuesday - What are MIST or LIST Claims?

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INTERTEL Joins Movement Against Fraud as an Official Supporter of Fraud Awareness Week

Fraud costs organizations worldwide an estimated 5 percent of their annual revenues, according to a study conducted by the Association of Certified Fraud Examiners (ACFE). The ACFE’s 2018 Report to the Nations on Occupational Fraud and Abuse analyzed 2,690 occupational fraud cases that caused a total loss of more than $7.1 billion. … Continued

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